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Unofficial Notice of Invitation to Bid (NIB)

Arroyo Grande City is seeking bids from qualified and interested contractors for the following project titled, Public Safety Camera System Service and Support Contract, identified under Solicitation ID: Not Provided. Work is to be performed near 300 E Branch St, Arroyo Grande, CA 93420, USA in San Luis Obispo County.

General Project Description

The City of Arroyo Grande is soliciting proposals from qualified firms to provide comprehensive service and support for its citywide public safety camera network and related infrastructure. The contract will run for 36 months with automatic renewal options and includes preventive maintenance, bi-annual system checks, and ongoing support services. The work scope covers regular maintenance, monitoring, troubleshooting, emergency repairs, and technical support for camera systems, network infrastructure, Cradlepoint routers, Siklu radios, network switches, PoE injectors, surge protection, and cabling.

General Bid Items

  • Quantity: -  Unit: -  Work Item: Comprehensive Service and Support for Citywide Camera Network and Related Infrastructure.
  • Quantity: -  Unit: -  Work Item: Cradlepoint routers and related network infrastructure support.
  • Quantity: -  Unit: -  Work Item: Surge protection, network switches, and associated components support.
  • Quantity: -  Unit: -  Work Item: Contract adjustments for additional scope in the event of system expansion.
  • Quantity: -  Unit: -  Work Item: Bi-Annual System Checks.
  • Quantity: -  Unit: -  Work Item: Preventive maintenance on all citywide cameras, mounts, housings, and cabling.
  • Quantity: -  Unit: -  Work Item: Cleaning of lenses and housings for cameras.
  • Quantity: -  Unit: -  Work Item: Visual inspection and functional testing of each camera.
  • Quantity: -  Unit: -  Work Item: Firmware updates for cameras.
  • Quantity: -  Unit: -  Work Item: Replacement recommendations for failing or end-of-life camera units.
  • Quantity: -  Unit: -  Work Item: Basic configuration changes, focusing, and optimization of cameras.
  • Quantity: -  Unit: -  Work Item: Monitoring and maintaining Siklu radios, including alignment checks and realignment.
  • Quantity: -  Unit: -  Work Item: Verification of network link performance, throughput, RSSI, and modulation levels.
  • Quantity: -  Unit: -  Work Item: Verification of PoE injectors, network switches, surge protection, and cabling.
  • Quantity: -  Unit: -  Work Item: Unlimited phone and remote support during regular business hours for camera system.
  • Quantity: -  Unit: -  Work Item: On-site support (billed at hourly rates with minimum charge for emergency/after-hours visits).
  • Quantity: -  Unit: -  Work Item: 24/7 emergency support with callback within 2 hours for phone troubleshooting and on-site dispatch within 8 hours.
  • Quantity: -  Unit: -  Work Item: Maintain a physical office or established service facility within fifty (50) miles of the service area.
  • Quantity: -  Unit: -  Work Item: Provide bucket truck access for locations up to 40 feet in height.
  • Quantity: -  Unit: -  Work Item: Detailed written reports following each bi-annual check.
  • Quantity: -  Unit: -  Work Item: Site visits outside of scheduled maintenance (billed at hourly rates).
  • Quantity: -  Unit: -  Work Item: Emergency repairs to restore system functionality (parts billed separately).
  • Quantity: -  Unit: -  Work Item: Coordination with authorized City users for access and on-site presence.
  • Quantity: -  Unit: -  Work Item: Services exclude third-party systems unless documentation and parts are provided by the City.

NAICS Classification

NAICS 561621 – Security Systems Services (except Locksmiths) (Providing installation, servicing, monitoring, and maintenance of electronic security systems for public safety)., NAICS 811213 – Communication Equipment Repair and Maintenance (Providing repair and maintenance for public safety camera systems, network infrastructure, and related communication equipment).

Records and Due Date

This bid opportunity was entered into BidAmerica on December 26, 2025, and was last updated on December 25, 2025. All bids and/or proposals are due on January 30, 2026.

Contractors may log in or create a free BidAmerica account to view full project documents, plans, specifications, addenda, submission requirements, and more project details issued by Arroyo Grande City.

Legal Disclaimer

All bidders are responsible for reviewing and verifying all official bid documentation directly from the issuing agency. BidAmerica aggregates public bid information for advertisement purposes for contractors and government agencies convenience. This Notice of Invitation to Bid is for reference purposes only and is not an official or complete representation of any documents issued by Arroyo Grande City. BidAmerica does not guarantee the accuracy, completeness, or timeliness of any information displayed and shall not be held liable for any errors, omissions, misinterpretations, or damages resulting from reliance on this summary. Contractors must obtain all official information—including plans, specifications, addenda, deadlines, submission requirements, qualifications, and bidding conditions—directly from Arroyo Grande City prior to bidding.

Public Safety Camera System Service and Support Contract - Bid Opportunity | BidAmerica