Unofficial Notice of Invitation to Bid (NIB)

Sonoma-Marin Area Rail Transit is seeking bids from qualified and interested contractors for the following project titled, STATION NETWORK MAINTENANCE AND TECHNICAL SUPPORT SERVICES, identified under Solicitation ID: IT-PS-25-003. Work is to be performed near 5401 Old Redwood Hwy N ste 200, Petaluma, CA 94954, USA in Sonoma County.

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General Project Description

The Sonoma-Marin Area Rail Transit District (SMART) is seeking proposals from qualified and experienced firms to provide ongoing management and maintenance support for its Station Network. This network facilitates data, voice, and video transmission from station devices (such as Uninterruptible Power Supplies, Ticket Vending Machines, Security Cameras, Station Wi-Fi, Realtime Signs, and Public Address systems) to the SMART Data Center via a fiber optic backbone. The contract will have a 3-year base term with one 2-year option to extend. The scope includes a structured transition from the incumbent service provider, 24/7/365 planned station network management and maintenance, on-call support services for new hardware provisioning, upgrades, and emergency patching, and management of Cisco SmartNet licensing and services for all covered devices.

General Bid Items

Quantity: - Unit: - Work Item: Transition of Service from Incumbent (including transfer of documentation, credentials, inventory, and support tickets). Specifications: Completion within 30 days of contract execution.
Quantity: - Unit: - Work Item: Planned Station Network Management and Maintenance. Specifications: 24x7x365 network functionality monitoring via secure remote access; 24x7 on-call support; installation of up to two software updates per year per device (pre-approved scheduling); bi-weekly 30-minute check-in phone meetings; maintain updated network inventory (port-level diagrams, device serial numbers, MAC address tables, host names, SmartNet contract numbers, equipment lifecycle details); network administration services; problem-solving, maintenance, and planning with other consultants and support hotlines; management of warranties, repair, and replacement; installation of proactive security patching and system software updates; scheduled system restarts after business hours/weekends; day-to-day administration of the station network.
Quantity: - Unit: - Work Item: On-Call Support Services. Specifications: Provisioning or installing new/additional network hardware (excluding construction requiring contractor's license/prevailing wages); upgrades/reprogramming for new capabilities/functionality; emergency patching and updates; additional mutually agreed work items (time and materials basis, issued via task order).
Quantity: - Unit: - Work Item: Cisco SmartNet Coverage. Specifications: 24/7 access to Cisco Technical Assistance Center; 4-hour delivery replacement for covered devices when required; all updates/upgrades of operating system software made available; security/product alerts for all covered devices (including alert management workflow setup); product lifecycle management (identifying end-of-life/end-of-sale/end-of-support).
Quantity: 1 Unit: MONITORING SERVER Work Item: -
Quantity: 2 Unit: FIREWALLS Work Item: -
Quantity: 15 Unit: UNINTERRUPTIBLE POWER SUPPLY (UPS) UNITS WITH TEMPERATURE PROBES Work Item: -
Quantity: 15 Unit: UPS EXTERNAL BATTERY PACK Work Item: -
Quantity: 15 Unit: SWITCHED POWER DISTRIBUTION UNIT Work Item: -
Quantity: 50 Unit: NETWORK SWITCHES Work Item: -
Quantity: - Unit: - Work Item: On-Hand Spare Equipment. Specifications: Warehousing a spare IE5000 network switch, single mode SFP-LR network optics, and single-mode fiber patch cables for expedited repairs.

NAICS Classification

NAICS 517 – Telecommunications, NAICS 541512 – Computer Systems Design Services, NAICS 541513 – Computer Facilities Management Services, NAICS 541519 – Other Computer Related Services, NAICS 541618 – Other Management Consulting Services, NAICS 811213 – Communication Equipment Repair and Maintenance

Records and Due Date

This bid opportunity was entered into BidAmerica on December 4, 2025, and was last updated on January 13, 2026. All bids and/or proposals are due on January 20, 2026.

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Legal Disclaimer

All bidders are responsible for reviewing and verifying all official bid documentation directly from the issuing agency. BidAmerica aggregates public bid information for advertisement purposes for contractors and government agencies convenience. This Notice of Invitation to Bid is for reference purposes only and is not an official or complete representation of any documents issued by Sonoma-Marin Area Rail Transit. BidAmerica does not guarantee the accuracy, completeness, or timeliness of any information displayed and shall not be held liable for any errors, omissions, misinterpretations, or damages resulting from reliance on this summary. Contractors must obtain all official information—including plans, specifications, addenda, deadlines, submission requirements, qualifications, and bidding conditions—directly from Sonoma-Marin Area Rail Transit prior to bidding.